When you place an order with a supplier and the delivery dates have passed without receiving your order, you can use this Order Not Received Letter to make inquiries.
[Sender’s Name]
[City, State and Zip Code]
[Email Address]
[Date]
To The Manager,
[Recipient’s Name],
[Company’s Name]
[City, State and Zip Code]
Reference: Inquiry On Order Not Received
Dear Sir/Madam,
I am writing in relation to an order placed with your company on [Date] under the order number [#]. As informed through your online delivery system, the delivery dates were on [Date].
I regret to inform you that the order hasn’t been delivered after [Waiting Period]. This delay has been damaging to my operations and is not what I expected from a company of your reputation.
Please assist in finalizing this matter and completing the delivery as soon as possible.
Sincerely,
[Sender’s Name]
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