If you are a hotel manager and your guest raises a complaint, you can use this Guest Apology Letter sample template to apologize for the errors.
[Hotel Manager’s Name]
[Hotel’s Name]
[City, State and Zip Code]
[Mobile Number]
[Date]
Dear [Guest’s Name]
Please allow me to take this opportunity to expressly apologize for your negative experience at [Hotel’s Name]. I have received your complaint letter, and you can be sure that this matter is being handled firmly. I understand that [Briefly Explain Reason for Apology], and for that, we are sincerely sorry.
We always strive to make our guest’s stay at this hotel enjoyable and memorable. You have been our guest for a long time and a valued client to [Hotel’s Name]. I assure you that going forward, and we will always strive to make our guests feel the best.
I extend my invitation to you to stay with us the next time you visit, and we will make up for this error. [Hotel’s Name] will give you discounted rates for your stay.
Sincerely Yours,
[Sender’s Name]
[Name of Hotel]
Apology Letter To Your Best Friend
Professional Apology Letter
Apology Letter To Your Daughter
Sincere Apology Letter
Apology Letter After Resignation
Apology Letter For Hurt Feelings
Apology Letter After Fight
Apology Letter For Leave Without Notice
Apology Letter For a Delayed Refund
Apology Letter To A Judge For Missing Court