You have experienced a company’s customer service, and you want to send them a customer service feedback letter.
Positive Experience
Dear [Company Name],
I just wanted to drop you a quick note to say thank you for providing stellar customer service. I had an issue with {the company, service, problem you’ve faced}, and your customer representative was able to help me resolve it quickly and easily. Thank you for going the extra mile to help me out. I really appreciate it!
Sincerely,
[Your Name]
Negative Experience
Dear [Company Name],
I just wanted to share my experience and draw your attention to an issue I’ve had and how your customer representative acted.
{Explain the issue and how the customer service provider acted.}
Your customer representative did nothing to alleviate the issues and actually help me resolve the problems at hand. Since I’m a big fan of your company, I hope this was an isolated incident that you might want to investigate further.
Sincerely,
{Name}
Asking for Feedback Letter
Feedback Letter to Manager
Feedback Letter After Interview
Feedback Thank You Letter
Feedback Letter for Company
Bad Feedback Letter
Feedback Request Letter
Positive Feedback Letter
Feedback Letter Effective
Feedback Letter for Teacher