Date
To
[Client Name]
Subject: Apology for Without Admitting Guilt
Dear [Name],
I/We am/are sorry to know that you were disappointed with [Reason]. I am sincerely sorry for the inconvenience that has been caused. I/We have reflected on the matter and hope to never repeat it in the future. I/We hope you can accept our heartfelt apologies for the trouble caused.
I/We understand the terrible confusion and inconvenience this incident has caused you. I/We hope you can recover from this well. Please forgive me/us. I/We look forward to our association again. I/We also hope that this incident can be put behind us. After all, it was an unintentional mistake through and through.
Sincerely,
[Your Name]
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